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Lessons learned – utilising a Value Management approach
Course Outline
This presentation sets out a way in which you can look at the lessons learned from a project, or implementation of a particular methodology.
The way that we look at the lessons learned is by using a modified value management approach.
In this presentation we use as an example use of a design Alliance methodology to develop designs for infrastructure projects. The example looks at lessons learned from the implementation of the design Alliance methodology.

Course Contents
1. Prior preparation for a workshop 2. Introduction at the workshop 3. Defining the objective for the process or project, and key components 4. Analysis phase 5. The F.A.S.T. model 6. Reporting after the workshopCommunications basics
Course Outline
At the completion of the presentation you should be able to
• Appreciate the need for effective communication skills
• Ascertain your own level of communication skills and begin to raise this level
The presentation looks at communication concepts, and models for personal communications as well as communications within an organisation

Course Contents
1. The nature of communication2. Barriers to communication
3. Effective communication
Test your Communications basics
Why not take our quick Project Coach quiz to test your knowledge on Communications basics.Take the Quiz
Communication skills
Course Outline
The presentation shows you how to recognise good and bad communication practices. It shows yiou how to ascertain your own level of communications skills, and how to begin to raise this level.

Course Contents
1. Speaking and writing skills2. Listening skills
3. Body language
4. Submissions and presentations
5. Conflict
6. negotiation
Test your communication skills knowledge
Why not take our quick ProjectCoach quiz to test your knowledge on communication skills.Take the Quiz